Event Team Expectations
Training Module (1/8)
Name
*
First Name
Last Name
Email
*
example@example.com
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Event Team Expectations
Training Module (2/8)
Position
*
Usher
Ticket Scanner
Ticket Scanner / Usher
Guest Services
Response Team
East Tower
West Tower
Field + Tunnel
Shuttle Driver
Crisler
Not sure
Other
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Event Team Expectations
Training Module (3/8)
Please watch this video in its entirety, then answer the questions that follow.
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Event Team Expectations
Training Module (4/8)
The Michigan Event Team strives to provide
blanks
*
experiences to every guest of Michigan Stadium.
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Event Team Expectations
Training Module (5/8)
Correct answer: exceptional. The Michigan Event Team strives to provide exceptional experiences to every guest of Michigan Stadium.
This can be done by always greeting guests with a smile and friendly greeting as well as figuring out the answer to their questions, even if that means putting them in contact with a fellow ETM that may be more knowledgeable on a certain topic!
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Event Team Expectations
Training Module (6/8)
Select all of the options that reflect the expectations of a Michigan Event Team Member:
*
Watch the game first then help guests
Cleanliness through your appearance and position location
Create a safe & secure environment
Seek & retain knowledge
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Event Team Expectations
Training Module (7/8)
We should always assist our guests first, before watching the game!
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Event Team Expectations
Training Module (8/8)
Please acknowledge your understanding of the importance of being a positive representative of the University of Michigan through your physical interactions as well as through your social media platforms:
I will be a positive ambassador for the Michigan Event Team, Michigan Athletics and the University of Michigan.
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