Guide to Assisting Guests with Disabilities
Training Module (1/13)
Name
*
First Name
Last Name
Email
*
example@example.com
Back
Next
Guide to Assisting Guests with Disabilities
Training Module (2/13)
Position
*
Usher
Ticket Scanner
Ticket Scanner / Usher
Guest Services
Response Team
East Tower
West Tower
Field + Tunnel
Shuttle Driver
Crisler
Not sure
Other
Back
Next
Guide to Assisting Guests with Disabilities
Training Module (3/13)
Please watch this video in its entirety, then answer the questions that follow.
Back
Next
Guide to Assisting Guests with Disabilities
Training Module (4/13)
TRUE or FALSE: You do not need a state issued ADA placard or license plate to park in the ADA parking lots (Blue, Champions North & Green Lots)
*
TRUE
FALSE
Back
Next
Guide to Assisting Guests with Disabilities
Training Module (5/13)
FALSE
Any guest that would like to park in any of our ADA lots including the triangle lot will need to show an ADA placard or license plate.
Back
Next
Guide to Assisting Guests with Disabilities
Training Module (6/13)
Where can be guests be dropped off at Michigan Stadium?
Gate 1
Gate 10
Gate 2 or the Hoover St entrance of the Buffalo Lot
Back
Next
Guide to Assisting Guests with Disabilities
Training Module (7/13)
Correct answer: Gate 2 or the Hoover St entrance of the Buffalo Lot.
With the crowded streets surrounding the Stadium, Gate 2 and the Hoover St entrance of the Buffalo lot have been designated as drop off locations. They are fully accessible.
Back
Next
Guide to Assisting Guests with Disabilities
Training Module (8/13)
TRUE or FALSE: A guest does not need to have a visible disability to use the elevators.
*
TRUE
FALSE
Back
Next
Guide to Assisting Guests with Disabilities
Training Module (9/13)
TRUE
Any guest that says they have a need to use the elevator should not be turned away, tickets or credentials should still be scanned or checked at the appropriate levels of each of the premium seating locations within the East and West Towers.
Back
Next
Guide to Assisting Guests with Disabilities
Training Module (10/13)
At what point do our courtesy shuttles stop entering the concourse prior to the game?
15 minutes prior to kick off
30 minutes prior to kick off
1 hour prior to kick off
They never stop accessing the concourse at any time
Back
Next
Guide to Assisting Guests with Disabilities
Training Module (11/13)
At ONE hour prior to kick-off, shuttles can only drop off at Gate 2 and Gate 8 due to the crowded concourse.
Back
Next
Guide to Assisting Guests with Disabilities
Training Module (12/13)
Can guests with disabilities exchange tickets for accessible seating on game day?
Yes
No
Back
Next
Guide to Assisting Guests with Disabilities
Training Module (13/13)
YES!
Guests may exchange tickets at Crisler Center (Northeast entry off the Blue Lot) on game day beginning 2.5 hours prior to the game.
Submit
Should be Empty: